Privacy Policy

1. Introduction

PromoPing ("we", "our", or "company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

1.1 Data Controller

Under the GDPR, the controller of your personal data is:

• Entity: PromoPing
• NIF: 307687848
• Address: Rua Fonte do Bispo, Portugal
• Email: [email protected]

2. Information We Collect

2.1 Information You Provide

• Registration Data: Name, email address, phone number
• Profile Information: Notification preferences, account settings
• Product Data: Product URLs you want to monitor
• Communications: Messages you send us through support or feedback

2.2 Information Collected Automatically

• Usage Data: How you interact with our services
• Technical Information: IP address, browser type, operating system
• Cookies and Similar Technologies: To improve your experience
• Product Data: Prices and availability of tracked products

2.3 Third-Party Sign-In (OAuth)

If you choose to sign in with a third-party provider, we receive only the minimum information needed to create and identify your account:

• Google: We request the openid, email and profile scopes. We receive your name, email address, profile picture and Google account ID, used solely to create and authenticate your PromoPing account. We do not access Gmail, Drive, Calendar, Contacts, or any other Google service.
• Discord: We receive your username, email address and avatar. This information is used to authenticate your account and, when you opt in, to deliver price-drop alerts to your Discord account.

You can revoke our access at any time through your provider's account settings (for Google: myaccount.google.com/permissions). Revoking provider access does not delete your PromoPing account; to delete your account, see Section 6.

3. How We Use Your Information

3.1 Service Delivery

• Monitor the prices of the products you selected
• Send notifications when prices drop
• Maintain your account and preferences
• Provide technical support

3.2 Improvements and Development

• Analyze usage patterns to improve our services
• Develop new features
• Optimize platform performance

3.3 Communication

• Send notifications about tracked products
• Communicate important service updates
• Respond to your support questions

4. Information Sharing

We do not sell, rent, or share your personal data with third parties, except in the following circumstances:

4.1 Service Providers

• Email providers for sending notifications
• Hosting and infrastructure services
• Analytics and monitoring tools

4.2 Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To prevent fraud or illegal activity

5. Data Security

We implement technical and organizational security measures to protect your data:

• Encryption: Sensitive data is encrypted in transit and at rest
• Access Control: Restricted access to personal data
• Monitoring: 24/7 security monitoring systems
• Secure Backup: Regular and secure backups

6. Your Rights

Under the GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Restrict the processing of your data
• Portability: Transfer your data to another service
• Objection: Object to the processing of your data

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep your session active
• Remember your preferences
• Analyze service usage
• Improve website functionality

8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide the requested services
• Comply with legal obligations
• Resolve disputes and enforce agreements

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure that such transfers are made with appropriate safeguards in compliance with the GDPR.

10. Minors

Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16 without parental or legal guardian consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our service or by email. Continued use of our services after those changes means you accept the updated policy.

12. Contact

For questions about this Privacy Policy or to exercise your rights, contact us:

• Email: [email protected]
• Address: Rua Fonte do Bispo, Portugal
• NIF: 307687848

You also have the right to file a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.