Cookie Policy
1. Introduction
This Cookie Policy explains how PromoPing ("we", "our", or "the company") uses cookies and similar technologies when you visit our website or use our services. It explains what these technologies are, why we use them, and the choices you have to control their use.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, improve the user experience, and provide information to the site owners.
We also use similar technologies such as local storage, session storage, pixels, and tags. Throughout this policy we refer to all of these collectively as "cookies".
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as security, session management, and authentication. The website cannot function correctly without them, so they cannot be disabled.
- Authentication: Keep you signed in to your account
- Security: Protect against fraud and abuse (e.g. CSRF tokens)
- Session: Remember your actions during a single browsing session
- Cookie consent: Remember your cookie preferences
3.2 Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced, personalised features.
- Language: Remember your preferred language
- Theme: Remember your light/dark mode preference
- Notification settings: Remember your alert and notification preferences
3.3 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the way our service works.
- Google Analytics: Measures usage patterns, page visits, and traffic sources
- Performance monitoring: Detects errors and tracks page load times
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns.
- Google Ads: Helps us measure conversions and serve relevant ads
- Social media pixels: Allow integration with social platforms
4. Third-Party Cookies
In some cases we use cookies provided by trusted third parties. The following third parties may set cookies through our website:
- Google (Analytics & Ads): For analytics and advertising — Privacy Policy
- YouTube: When embedded video content is loaded
- Discord: If you connect through our community server
5. How Long Do Cookies Stay On Your Device?
The length of time a cookie remains on your device depends on whether it is a "session" or "persistent" cookie:
- Session cookies: These are temporary and are deleted when you close your browser.
- Persistent cookies: These remain on your device until they expire or you delete them. Most persistent cookies we use expire within 12 months.
6. Managing Your Cookie Preferences
You can manage your cookie preferences at any time. By default, only strictly necessary cookies are enabled. You can choose to accept or reject other cookie categories using the cookie banner that appears the first time you visit our site.
6.1 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- See which cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Helpful links for the most common browsers:
7. Consequences of Disabling Cookies
If you disable cookies, please be aware that some parts of our website may not function properly. In particular, you may not be able to sign in to your account, your preferences will not be saved, and certain features may be unavailable.
8. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no standardised interpretation of DNT signals, our website does not currently respond to them. We continue to monitor industry developments in this area.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. The "Last updated" date at the bottom of this page indicates when it was most recently revised. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Cookie Policy, please contact us:
- Email: [email protected]
- Address: Rua Fonte do Bispo, Portugal
- Tax ID (NIF): 307687848
For further information about your data protection rights, see our Privacy Policy or contact the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.