Terms of Service

1. Acceptance of Terms

By accessing and using PromoPing ("Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, you must not use our service.

1.1 Service Provider Identification

• Entity: PromoPing
• NIF: 307687848
• Address: Rua Fonte do Bispo, Portugal
• Email: [email protected]

2. Description of the Service

PromoPing is a price monitoring platform that allows users to:

• Monitor product prices across multiple online stores
• Receive notifications about price changes
• Access price analytics and reports
• Use our API for custom integrations
• Manage product lists and alerts

3. User Account

3.1 Registration

To use PromoPing, you must create an account and provide accurate, up-to-date information. You are responsible for keeping your password confidential and for all activities that occur under your account.

3.2 Eligibility

You must be at least 18 years old to use our service. If you are under 18, you must have consent from a parent or legal guardian.

3.3 Verification

We reserve the right to verify your identity and suspend or terminate accounts that provide false or misleading information.

4. Acceptable Use

4.1 Permitted Use

You may use PromoPing to:

• Monitor product prices for personal use
• Receive notifications about deals and promotions
• Analyze price trends
• Integrate with your systems through the API

4.2 Prohibited Use

You may not use PromoPing to:

• Illegal or unauthorized activities
• Interfere with the operation of the service
• Attempt to access other users' accounts
• Use bots or automated scripts without authorization
• Resell or redistribute our data
• Violate intellectual property rights
• Send spam or malicious content

5. Intellectual Property

5.1 Our Rights

PromoPing and all associated content, features, and technology are the property of PromoPing and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain all rights to the content you submit to PromoPing. By submitting content, you grant us a non-exclusive license to use, modify, and display that content in connection with the service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is an integral part of these Terms.

7. Payments and Billing

7.1 Plans and Pricing

We offer different subscription plans with varying features and limits. Prices are available on our plans page and may be changed with prior notice.

7.2 Billing

Fees are charged in advance and are non-refundable, except where required by law. You are responsible for all applicable taxes.

7.3 Cancellation

You may cancel your subscription at any time through your account. Cancellation takes effect at the end of the current billing period.

8. Limitation of Liability

Under no circumstances will PromoPing be liable for:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Business interruption or loss of time
• Accuracy or availability of price data
• Actions by third parties or partner stores

9. Service Availability

Although we strive to keep PromoPing available 24/7, we do not guarantee uninterrupted availability. We may perform scheduled maintenance or experience unplanned interruptions.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Significant changes will be communicated with at least 30 days' notice. Continued use of the service after the changes means acceptance of the updated terms.

11. Termination

11.1 By You

You may close your account at any time through your account settings or by contacting us.

11.2 By Us

We may suspend or terminate your account if you violate these Terms or for other legitimate reasons, with or without prior notice.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Portugal. Any dispute will be resolved in the competent courts of Lisbon, Portugal.

In the event of a consumer dispute, the consumer may use alternative dispute resolution channels (ADR) by consulting our Alternative Dispute Resolution page, or submit a complaint through the Electronic Complaints Book.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PromoPing.

13.2 Severability

If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.

13.3 Waiver

Failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

14. Contact

If you have questions about these Terms of Service, contact us: